Order Status Definitions
Pending: Your order has been submitted. It is pending shipment; however your order may be in pending status for a variable amount of time due to special orders, vendor service disruptions caused by COVID-19. We are moving as fast we can to ensure timely delivery, but unfortunately there is no way to expedite orders at this time.
Shipped: Once your order has shipped, we'll send you an email (as well as a text if you choose that option) with your tracking number and estimated arrival date. You can also check the progress on the Order Status page or use the tracking number on your chosen carrier's website.
Received: Your package has been delivered.
Shipped: Once your order has shipped, we'll send you an email (as well as a text if you choose that option) with your tracking number and estimated arrival date. You can also check the progress on the Order Status page or use the tracking number on your chosen carrier's website.
Received: Your package has been delivered.
